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Change AWB details
How to change the delivery dates in our store after placing the order Sometimes you may wish to change the delivery dates for an order placed in our online store...
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Courier package tracking
How to track the status of an order with the issued AWB When you place an order and the AWB (Air Waybill) is issued, it becomes important to be able...
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Delivery in Europe
The guide regarding our transport policies in the European Union states to which alessandrodesign.ro delivers the products. This article also includes the VAT policy applied according to each state. Orders...
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Let's understand the AWB
When you receive a package, you may notice several documents inside it, including the AWB (Air Waybill), the general instruction manual. In this article, we will explore the importance of...
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Receiving broken products
What to do if you receive products damaged in transit - Reporting period: 72 hours Despite all precautions taken during the delivery process, it is possible that you may occasionally...
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Receiving products - guide
Guide for checking received products At Alessandro Design, we want to make sure that every customer is satisfied with the products they receive. To help you check and confirm that...
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